Updating the firmware on the 6000 series arrays can be tricky, but it all starts with getting hold of the correct tools and the prescribed guidance. This post points you in the right direction.
Office for Mac 2011 14.1 Update
Microsoft released the first service pack for Office 2011 for Mac. There's not a host of noticeable changes, most of the work is under the hood a few security holes sewn up etc. Here's my initial pass focussing on Outlook.
Cisco UC Product Tour
Key points of interest from a tailored UC session at Cisco Bedfont Lakes.
Service Pack Caution
Service Packs on Microsoft operating systems can cause as much havoc as they can resolve, just be cautious and don't rush to install them straight away.
Preparing for Office 365
Office 365 Takes over where BPOS finishes off. There's a lot to take in, and a lot of changes. I took a lot of notes, I've noted them here.
Luke Darby 