I have had sporadic involvement with CRM systems over the years, from basic public folder stuff to big full blown offerings. They all have faults and you get out of them what you put into them, however that's not exactly what this post is about. Over the past few months, my phone has been ringing... Continue Reading →
LCS 2005 Standard to OCS2007R2 Standard: Part 1 – Overview
We've recently been planning an upgrade from LCS2005 (standard) to OCS 2007 R2. On the face of it, IM should be simple, it's just ip packets wrapping messages, back and forth. That in itself is true, however when you're looking at deplying a product like OCS, it is SO much more than simply an IM... Continue Reading →
Contracts.. Budgets.. Quotations..
I've had a bit of a week of all the above. Cap-ex for me is relatively straight forward, what kit do I need to buy to fulfil my project commitments over the next year and what can I predict needs replacement or an upgrade. It's a little time consuming, waiting for quotes to come back,... Continue Reading →
Luke Darby 